State Farm® Insurance Agent Elvia Solis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Edward Elliott
November 7, 2024
5
out of
5
rating by Edward Elliott
"Good customer service and speedy service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Elvia Solis State Farm agent"
Gabriela Santoyo
November 4, 2024
5
out of
5
rating by Gabriela Santoyo
"Adriana was the best! Without any hesitation, she was able to clarify a lot of my questions regarding my car insurance. And as someone who really doesn’t think about life insurance or renters insurance, she went above and beyond on explaining these services that they offer. Definitely calling back to upgrade my policy with Adriana!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Elvia Solis, State Farm agent"
Rafael Rios
October 31, 2024
5
out of
5
rating by Rafael Rios
"Angy castillo fue una attention excellent y dedico su tiempo valioso quedo muy agradecido por su atencion y explicacion"
We responded:
"Muchas gracias por su comentario y Angy es una excelente companera. Estamos agradecidos por clientes como usted. Muy feliz inicio de semana, Elvia Solis, State Farm agent"
David Montez
October 28, 2024
5
out of
5
rating by David Montez
"Great customer service she knew what she was talking about. I love this team they’re great . Thank You !!!"
We responded:
"Hello David, thank you so much for your kind words! we really appreciate your positive review, and it is great to have you as a customer. We look forward to assisting you again soon. Elvia Solis, State Farm agent"
Kathy Almieda
October 23, 2024
5
out of
5
rating by Kathy Almieda
"Today Bibiana from State farm accepted payment by phone for one of our Ins. Policies. As always Bibiana was professional & very kind. Thank you Bibiana & State Farm."
We responded:
"Bibi is one of our most caring and dedicated team member, we appreciate the support and recognition for our team. We value your review, thank you so much! Elvia Solis, State Farm agent"
SHERESE SHY-HOLMES
October 17, 2024
2
out of
5
rating by SHERESE SHY-HOLMES
"I’ve been a customer with State Farm for years, but my experience with Elvia’s office has been extremely frustrating. For over a year, I’ve repeatedly called to get help with my car insurance, but I was never able to reach anyone by phone. Every time I called, no one answered, and I couldn’t even leave a voicemail. I had to rely on email communication to make any changes or get answers, which is very inconvenient when you need immediate assistance. Recently, I tried to add a new car to my policy and ran into the exact same problem—no one answered my calls, and I had to resort to email once again. This lack of communication and support has been going on for far too long, and I’m disappointed in the service. I’ve now decided to switch to another insurance company that can provide the support I need. UPDATE: Elvia personally reached out and called me after seeing my review and apologized about my experience. I appreciated her candor and the sincerity she expressed for the mishaps."
We responded:
"Sherese, thank you for taking a moment to tell us about your experience with us. We sincerely apologize for the frustration that you experienced. Our team members are always working hard on giving the best service and we are committed to improving it. We really appreciate the feedback that you are sharing, and we hope you can give us another opportunity in the future to do better. Have a good rest of the week, Elvia Solis, State Farm Agent."
Mario Escobedo
October 11, 2024
5
out of
5
rating by Mario Escobedo
"Great experience working with Angy Castillo Marin. She gave me all we needed and explained every detail of my new coverage."
We responded:
"Thank you so much for the review. We love hearing amazing feedback about our team, do not hesitate to reach out if you have any other questions. Have a nice week! Elvia Solis, State Farm Agent."
Dan Brown
October 4, 2024
5
out of
5
rating by Dan Brown
"Great service and always available when you need them"
We responded:
"Our team is always here to make sure you have a good experience, because your satisfaction is our priority! Thank you for choosing us and have a fantastic week! Elvia Solis, State Farm Agent"
Efrain Perez
October 2, 2024
5
out of
5
rating by Efrain Perez
"Angy castillo nos atendió excelente y nos tuvo mucha paciencia quedamos comforme"
We responded:
"Estamos orgullosos de saber que nuestros clientes quedan felices con el servicio prestado por parte de nuestro maravilloso equipo! Gracias por compartir su experiencia y por darnos la oportunidad de servirle. Elvia Solis, State Farm Agent."
Fredy Segura
September 24, 2024
5
out of
5
rating by Fredy Segura
"Excelente experiencia con la amabilidad y atención brindada por parte de Angy Castillo! Me ayudó a resolver algunos problemas de una póliza y un reclamo de manera muy rápida, facil y eficaz de principio a fin. Muchas Gracias Angy!"
We responded:
"We agree with you Fredy, Angy always offers an excellent experience, and we are very fortunate that she is part of our team. Thank you so much for your kind words and thank you for being a valuable customer in our agency. Elvia Solis, State Farm Agent"
Solomon M
September 22, 2024
5
out of
5
rating by Solomon M
"Elvia Solis and team members are very professional and very helpful.."
We responded:
"We give all credit to our team for their professionalism, thank you for sharing your experience. Elvia Solis, State Farm Agent"
Nubia Rodriguez
September 21, 2024
5
out of
5
rating by Nubia Rodriguez
"Angy Castillo Marin muy buena atencion ,muy amable y eficiente"
We responded:
"La amabilidad de Angy siempre se nota y nosotros le agradecemos por la oportunidad de servirle. Elvia Solis, State Farm Agent"
Victor Martinez
September 21, 2024
5
out of
5
rating by Victor Martinez
"Great customer service"
We responded:
"Thank you! and this is thanks to great customers like you. Elvia Solis, State Farm Agent"
A ortiz
September 14, 2024
5
out of
5
rating by A ortiz
"Elizabeth was very attentive and on top of my questions. Very helpful and knowledgeable on quotes and follow was great. Appreciate how well versed she is! Well recommend to family and friends"
We responded:
"Elizabeth is one of our most experience team members and she is not only helpful and knowledgeable, but friendly and talented. Thank you for sharing your experience here and do not hesitate to reach out if you have any questions. Elvia Solis, State Farm Agent"
Fabian Diaz
September 13, 2024
5
out of
5
rating by Fabian Diaz
"Buena esperiencia con mis pólizas con angy castillo 👍🏼👍🏼"
We responded:
"Estamos muy orgullosos de Angy y tambien estamos muy agradecidos con ustedes nuestros clientes. Gracias! Elvia Solis, State Farm Agent"
Jose Cruz Vieyra
September 11, 2024
5
out of
5
rating by Jose Cruz Vieyra
"Angy Castillo muy amable paciente y me ayudó a resolver mis dudas."
We responded:
"Muchas gracias por la oportunidad de servirle y nos encanta ser elegidos como su agencia de seguros. Elvia Solis, State Farm Agent"
juana
September 5, 2024
5
out of
5
rating by juana
"They always great service!"
We responded:
"Thanks Juana, we really appreciate your kind words. Elvia Solis, State Farm agent"
Mateo Torres
August 31, 2024
5
out of
5
rating by Mateo Torres
"ANGY castillo da un muy buen servicio muy atenta"
We responded:
"Muchas gracias Mateo, así es un placer tenerla en nuestro equipo. Y gracias a usted por compartir su experiencia aquí y por las 5 estrellas. Elvia Solis State Farm Agent"
Jose Macedo
August 14, 2024
5
out of
5
rating by Jose Macedo
"Hugo Bravo es una persona muy amable y professional. Me conseguio documentos que necesitaba rapido."
We responded:
"Sabemos que Hugo es una excelente miembro del equipo. Muchas gracias por sus palabras, se lo agradecemos. Que pase feliz fin de semana! Elvia Solis, State Farm agent"
Maria Pava
July 23, 2024
5
out of
5
rating by Maria Pava
"Gracias Angy Patricia Castillo por tu ayuda y sobre todo tu paciencia me aclaraste todas mis dudas"
We responded:
"Muchísimas gracias Maria, estamos muy contentos con nuestro equipo. Sus palabras quieren decir mucho, feliz día! Elvia Solis, State Farm agent"
Robert Melgoza
July 23, 2024
5
out of
5
rating by Robert Melgoza
"Angy castillo excelente servicio la recomiendo. Muchas gracias"
We responded:
"Le agradecemos mucho sus palabras y compartiremos con nuestro personal, sabemos que nos pondrán muy contentos. Feliz tarde! Elvia Solis, State Farm agent"
Sarahi Hernandez
July 23, 2024
5
out of
5
rating by Sarahi Hernandez
"Elizabeth is an amazing agent. For my first experience with State Farm I am very content. She explained everything to me and was very helpful in finding the exact coverage that works for me and my needs within my budget. She was attentive and especially over the phone that’s hard to come by now but I appreciate the help she gave me today and I’m glad I was able to switch over toState Farm with her help and guidance."
We responded:
"Thank you! Thank you! We are very proud of Elizabeth and the rest of the team. We know she puts her best effort and dedication to assisting everyone in the office. Thank you so much for your words and five stars! Have an awesome Sunday! Elvia Solis, State Farm agent"
Rene Quintana
July 18, 2024
5
out of
5
rating by Rene Quintana
"Was very helpful and answered all my questions. Would definitely recommend to family or friends!"
We responded:
"We are grateful for the recommendation, and we will make sure we keep our promise to continue providing excellent service. Thank you for sharing your experience, have an awesome week! Elvia Solis State Farm agent"
Carlos Garcia
July 4, 2024
5
out of
5
rating by Carlos Garcia
"Angy castllo es una exelente agente tubo la molestia d revisar micaso y me pudo conseguir una aseguransa a mis necesidades muchas gracias angy por toda tu hayuda"
We responded:
"Estamos a sus ordenes, muchas gracias por compartir su experience en esta plataforma y prometemos continuar con el servicio que se merece. Feliz tarde! Elvia Solis, State Farm agent"
Laura Zavala
June 28, 2024
5
out of
5
rating by Laura Zavala
"I love how friendly was Elizabeth blancarte. She was knowledgeable and patient explaining everything to me. I will recommend State farm anytime."
We responded:
"Elizabeth is one of our most experienced team members and we are so proud of the success in our agency. We will definitely share your comment with her and the rest of our team. Thank you for being a loyal customer, Elvia Solis, State Farm agent"